Your privacy matters to us. This Policy explains exactly what personal data rpiv5 collects from Indonesian members, why we collect it, how we use and protect it, and what rights you have over your information.
Before reading the full policy below, here are the six core privacy commitments rpiv5 makes to every member. These highlights do not replace the full text — please read all sections.
All personal data transmitted between your device and rpiv5 uses 256-bit SSL/TLS encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using industry-standard protocols.
rpiv5 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks. Your data is used only for platform operation, fraud prevention, regulatory compliance, and improving your experience on rpiv5.
rpiv5 collects only the personal data that is necessary to operate the platform, verify your identity, process transactions, and comply with anti-money-laundering (AML) obligations. We do not collect data beyond what is required for these defined purposes.
You have the right to access, correct, export, and in certain circumstances request deletion of the personal data rpiv5 holds about you. See Section 9 of this Policy for the full list of your data rights and how to exercise them.
rpiv5 does not use your personal data to build advertising profiles or to serve targeted advertising on third-party platforms. Cookies used on our platform are strictly functional or analytical — not advertising cookies tracking behavior across external sites.
rpiv5 retains your personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. Account data is retained for a minimum of five years after closure for AML compliance — see Section 8 for full retention schedules.
1.1 Who We Are. This Privacy Policy is issued by rpiv5, the operator of the online betting and gaming platform accessible at https://rpiv5.cam (the "Platform"). References to "rpiv5", "we", "us", or "our" in this Policy refer to the operating entity behind the rpiv5 platform.
1.2 What This Policy Covers. This Policy describes how rpiv5 collects, uses, stores, shares, and protects personal data from individuals who register as members, visit the Platform, or otherwise interact with our services. It applies to all members based in Indonesia and to any visitor to https://rpiv5.cam, regardless of geographic location.
1.3 Acceptance. By registering an account on rpiv5 or by continuing to use the Platform after this Policy has been updated, you confirm that you have read and understood this Privacy Policy and that you consent to the data processing practices described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and request account closure.
1.4 Relationship with Terms & Conditions. This Privacy Policy should be read alongside the rpiv5 Terms & Conditions. In the event of any direct conflict between the Terms and this Privacy Policy on a privacy-specific matter, this Privacy Policy prevails.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, including name, date of birth, email address, phone number, KTP number, bank account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction. |
| "Data Controller" | rpiv5, which determines the purposes and means of processing personal data collected from Platform members. |
| "Data Processor" | A third party that processes personal data on behalf of rpiv5 under a contractual data processing agreement (e.g., payment gateway providers, KYC verification services). |
| "Member" / "User" | Any individual who holds a registered account on the rpiv5 Platform. |
| "KYC Documents" | Identity documents submitted by Members during the account verification process, including Indonesian KTP (National Identity Card), passport photographs, and selfie verification images. |
| "Sensitive Data" | Personal data requiring a higher level of protection, including government-issued identity numbers, financial account details, and biometric verification data. |
rpiv5 collects personal data through the following categories and channels:
3.1 Registration Data. When you create an account on rpiv5, we collect: full legal name, date of birth, residential address in Indonesia (city, province, postal code), email address, mobile phone number, and username/password credentials. This information is required to create and maintain your account.
3.2 Identity Verification (KYC) Data. To process withdrawals and comply with anti-money-laundering obligations, rpiv5 collects copies of your government-issued photo ID (Indonesian KTP or passport), selfie verification photographs, and proof of ownership of your bank account or e-wallet. KYC documents are treated as sensitive data and handled with elevated security controls.
3.3 Financial Transaction Data. We record all deposit and withdrawal transactions on your account, including the payment method used (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay), transaction amounts in IDR (Rp), timestamps, and transaction reference numbers. This data is required for payment processing and financial record-keeping.
3.4 Betting and Gaming Activity. rpiv5 records all bets, wagers, and gaming sessions associated with your account, including bet amounts, markets selected, game types played (sports betting, live casino, togel (numbers lottery), slots), outcomes, and session durations. This data is used to operate the Platform, resolve disputes, and detect problem gambling patterns for responsible gaming purposes.
3.5 Technical and Device Data. When you access the Platform, we automatically collect certain technical data, including: IP address, browser type and version, device type and operating system, session timestamps, pages visited, and referring URL. This data is collected via server logs and analytical tools.
3.6 Customer Support Communications. Any communications you send to rpiv5 via live chat, email ([email protected]), WhatsApp, or in-platform messaging are retained as part of your support record. These communications may include personal information you provide in the course of seeking assistance.
3.7 Data You Provide Voluntarily. You may choose to provide additional information to rpiv5, for example when participating in surveys, submitting feedback, or applying for VIP tier upgrades. Provision of such additional data is entirely voluntary.
rpiv5 uses the personal data we collect for the following defined purposes only:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Registration data, device/IP data |
| Identity verification (KYC) | KYC documents, registration data |
| Payment processing (deposits and withdrawals) | Financial transaction data, KYC data |
| Platform operation and bet settlement | Betting activity data, account data |
| Fraud prevention and anti-money-laundering compliance | All categories, particularly financial and KYC data |
| Customer support and complaint resolution | Support communications, account data |
| Responsible gaming monitoring | Betting activity data, session data |
| Platform security and technical maintenance | Technical and device data |
| Service improvement and internal analytics | Aggregated and anonymized usage data |
| Promotional communications (where consent given) | Email address, communication preferences |
rpiv5 does not use personal data for purposes not listed above without first obtaining your explicit consent or unless required by applicable law.
rpiv5 processes your personal data on one or more of the following legal bases, consistent with internationally recognized data protection principles:
Where rpiv5 relies on legitimate interests as the legal basis for processing, we conduct an assessment to ensure that such interests are not outweighed by your interests or fundamental rights. You may request details of any such assessment by contacting us at [email protected].
6.1 We Do Not Sell Your Data. rpiv5 does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own commercial use.
6.2 Service Providers (Data Processors). rpiv5 shares personal data with third-party service providers who process data on our behalf, strictly under written data processing agreements. These providers include:
All service providers are contractually bound to process personal data only for the purposes specified by rpiv5 and in accordance with this Privacy Policy.
6.3 Legal Disclosure. rpiv5 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so — for example, in response to a valid court order, subpoena, or mandatory AML reporting obligation. rpiv5 will not voluntarily cooperate with requests from authorities that lack a valid legal basis.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or a substantial part of rpiv5's assets, personal data held about members may be transferred to the acquiring entity as part of the transaction. Members will be notified of any such transfer via email and this Policy will be updated accordingly.
7.1 Cross-Border Processing. As an internationally operated platform, rpiv5 and its service providers may process your personal data in jurisdictions outside Indonesia. These may include countries where data protection laws differ from those applicable in Indonesia.
7.2 Safeguards. Where personal data is transferred internationally, rpiv5 ensures that appropriate safeguards are in place to protect your data at a standard at least equivalent to that described in this Policy. Such safeguards include contractual data protection clauses, standard contractual obligations binding the recipient, and technical security controls.
7.3 KYC Document Storage. Identity documents submitted as part of the KYC process are stored on encrypted servers operated by certified cloud infrastructure providers. These providers are subject to data processing agreements that prohibit use of your documents for any purpose other than identity verification on behalf of rpiv5.
rpiv5 retains personal data for as long as necessary for the stated purpose, or as required by applicable law. The following retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / legal compliance |
| KYC identity documents | 5 years from account closure | AML regulatory requirement |
| Financial transaction records | 5 years from transaction date | AML / financial record-keeping |
| Betting and gaming activity logs | Duration of account + 2 years | Dispute resolution / responsible gaming |
| Customer support communications | 3 years from last interaction | Service quality and dispute resolution |
| Server access logs (IP / device) | 12 months | Security and fraud prevention |
| Marketing consent records | Until withdrawal of consent + 1 year | Consent accountability |
After the applicable retention period expires, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with a specific individual.
Subject to applicable law and certain exceptions (including our AML and KYC obligations), you have the following rights over your personal data held by rpiv5:
You may request a copy of the personal data rpiv5 holds about you, along with information about how it is used and shared. We will respond within 30 days of a verified request.
You may request correction of inaccurate or incomplete personal data. You can update most account details directly in your account settings; for identity document corrections, contact support.
You may request deletion of your personal data in certain circumstances. This right does not apply where rpiv5 is required to retain data by law (e.g., AML record-keeping obligations for verified accounts).
You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that we provide your personal data in a structured, machine-readable format.
In certain circumstances (e.g., while a data accuracy dispute is under review), you may request that we temporarily restrict how we use your personal data.
To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will verify your identity before processing any request and will respond within 30 calendar days. Complex requests may require up to an additional 60-day extension, of which you will be notified.
10.1 What Are Cookies. Cookies are small text files stored on your device when you visit a website. rpiv5 uses cookies and similar technologies (such as local storage) to operate the Platform, remember your preferences, and analyze usage patterns.
10.2 Types of Cookies We Use.
10.3 Managing Cookies. You can control or delete cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to your rpiv5 account. Disabling functional cookies will cause your preferences to reset each session. Disabling analytical cookies will not affect your ability to use the Platform.
11.1 Age Restriction. The rpiv5 Platform is strictly for individuals aged 21 years or older. We do not knowingly collect personal data from any person under 21 years of age. Age verification is a mandatory step in the account registration and KYC process.
11.2 Discovery of Minor's Data. If rpiv5 discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately close the relevant account, delete the personal data from our systems as soon as legally permissible, and return any deposited funds to the original payment source.
11.3 Parental Responsibility. rpiv5 strongly encourages parents and guardians to install parental control software on devices that may be accessible to individuals under 21. rpiv5 is not liable for unauthorized access by minors where the account holder failed to secure their login credentials and device access.
12.1 Technical Safeguards. rpiv5 implements the following technical security measures to protect personal data:
12.2 Organisational Safeguards. rpiv5 staff who handle personal data undergo mandatory data protection training. Access to member personal data is logged, audited, and subject to internal review processes.
12.3 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, rpiv5 will notify affected members without undue delay and will take immediate remedial action to contain and assess the breach. We will report significant breaches to the appropriate supervisory authority in accordance with applicable law.
12.4 Your Role in Security. The security of your account also depends on actions you take. rpiv5 recommends: using a strong, unique password for your account; enabling multi-factor authentication; not sharing your login credentials with anyone; and notifying us immediately if you suspect unauthorized access to your account.
13.1 Right to Update. rpiv5 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our service offering. All updates will be published on this page with a revised "Last Updated" date.
13.2 Material Changes. Where changes to this Policy are material — meaning they significantly affect how we use your personal data or the rights available to you — rpiv5 will send an advance notification to your registered email address at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of amended Terms constitutes acceptance.
13.3 Archived Versions. Previous versions of this Privacy Policy are available on request from our support team at [email protected].
14.1 Applicable Law. This Privacy Policy is governed by the laws of the jurisdiction in which rpiv5 holds its primary operating licence. rpiv5 processes personal data in accordance with internationally recognized data protection principles, including principles consistent with the General Data Protection Regulation (GDPR) framework, which we adopt as a global standard of good practice regardless of formal jurisdictional applicability.
14.2 Indonesian Context. rpiv5 serves members primarily in Indonesia and acknowledges the evolving data protection regulatory landscape in Indonesia, including the Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi). Where Indonesian data protection law imposes additional obligations applicable to rpiv5, we are committed to complying with such obligations.
15.1 Privacy Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or the personal data rpiv5 holds about you, please contact our data protection contact point:
15.2 Complaints. If you are dissatisfied with how rpiv5 has handled your personal data, you have the right to lodge a formal complaint. Please first contact us directly at [email protected] so we can attempt to resolve the matter internally. If we are unable to resolve your complaint to your satisfaction, you may escalate to the data protection supervisory authority in the jurisdiction where you reside or where the alleged infringement occurred.
Our support team can help clarify any aspect of this Privacy Policy, assist with data access requests, or guide you through your account's privacy settings.
21+ only. Gambling involves financial risk. Play responsibly.